Privacy Policy
This Privacy Policy describes how I AM Organics (“we,” “us,” or “our”) collects, uses, shares, and protects information you provide when you visit iam-organics.com (the “Site”), purchase products, subscribe to our newsletter, or otherwise interact with our business.
By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping information
- Payment information (processed securely through our payment processor; we do not store full payment card details on our servers)
- Account login credentials, if you create an account
- Communications you send us (contact form messages, customer service inquiries, product reviews)
- Information you provide when subscribing to our newsletter
Information Collected Automatically
- Device and browser information (IP address, browser type, operating system, device identifiers)
- Site usage information (pages visited, time spent on pages, links clicked, referring website)
- Cookies, pixel tags, and similar tracking technologies
Information From Third Parties
We may receive information about you from third parties such as our payment processor, shipping carriers, and analytics or advertising partners. This information is used only to fulfill your order and improve your experience with the Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment processing
- To communicate with you about your orders, account, and customer service inquiries
- To send marketing emails and newsletters (only if you have opted in; you may unsubscribe at any time)
- To improve our products, Site, and customer experience
- To prevent fraud and protect the security of the Site
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share information only as follows:
- Service Providers: With trusted third-party companies that help us operate our business — including our payment processor, shipping carriers, email marketing platform, website host, and analytics providers. These providers are contractually required to use your information only for the services they provide to us.
- Legal Compliance: When required by law, court order, or government request, or to protect the rights, property, or safety of our business, customers, or others.
- Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or use of your personal information.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to recognize your browser, remember your preferences, analyze Site traffic, and personalize your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features of the Site.
5. Third-Party Services
Our Site may contain links to third-party websites, including social media platforms (Instagram, TikTok, Facebook, YouTube). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before interacting with them.
6. Data Security
We take reasonable measures to protect the information we collect, including secure socket layer (SSL) encryption for data transmitted through the Site and secure payment processing through PCI-compliant providers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
- The right to opt out of the sale or sharing of personal information (we do not sell personal information)
To exercise any of these rights, please contact us at contactus@shopiamorganics.com. We will respond to your request within the time period required by applicable law.
9. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at contactus@shopiamorganics.com.
10. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at contactus@shopiamorganics.com and we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Significant changes will be communicated through the Site or by email.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
I AM Organics