Returns & Refunds
Do you offer refunds or returns?
At I Am Organics, each product is crafted with care and attention to quality. Because our products are
personal-care items, we handle returns thoughtfully to protect all customers.
Returns
Due to the nature of skincare and body products, we cannot accept returns on opened or used items.
This helps ensure safety and hygiene for everyone.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Include: order number, photo of the issue, and a brief description. We will gladly work to make it right.
Refunds
Refunds may be offered for damaged items, incorrect items sent, or lost shipments (case-by-case).
Refunds are not issued for opened or used products, change of mind, individual scent or texture preferences,
or personal skin reactions.
Skin Reactions
Everyone’s skin is different. We recommend patch testing before full use.
We cannot offer refunds for personal skin reactions, but we are happy to help suggest alternatives.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
I AM Organics
Email: contactus@shopiamorganics.com
Location: Atlanta, GA, USA